Frequently Asked Questions

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Have a question? The answer should be in the list below. If it’s not the case, well just send us an email at support@wepop.store or chat with us directly on Facebook Messenger.

What is Wepop.store?
Wepop.store is an online fashion marketplace where everyone can give birth to their ideas. The main concept is simple: you upload your design & we automatically print it on a t-shirt, hoodie, mugs, stickers, etc. So people all over the world can buy your merch.
Our particularity is this: we tend to add different types of garments for example: a slim shirt for a modern cut or a loose vintage tee for an old swag 🙂 with your design on it. That’s two different vibes you see? 😎 The same also works with digital canvas, customized wood pieces, and many other products.
We have crazy ideas for the future so stay tuned & join the community! 🙂
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Where are your packages shipped from?
Our headquarters are based in Los Angeles but we work with manufacturers all over the United States. We ship our products from USA to all over the world!
Do you ship internationally?
Yes! We do ship worldwide!
What are your shipping cost & delivery time?
Please check this page to see our shipping rates and delivery time.
After purchase can I change or cancel my order?
You have 12 hours after your purchase to change or modify your order. After this delay we can not change anything.
Do you offer return & exchange?
Please note that your product is made just for you. Therefore we can not accept return or exchange. Anyway if you have a problem with your product send us an e-mail at support@wepop.store we will do our best to satisfy your needs.
After purchase do you provide a tracking number?
Yes! We automatically provide a tracking number after your purchase.
Do you offer overnight delivery?
We do not offer overnight delivery. Only standard delivery. Make sure your order in advance 🙂 !
Can I ship my product as a gift?
For the moment we do not offer products as gift (no gift wrap or birthday card).
Do you still ship during the pandemic?
Of course we do! Anyway you may experience some delays on the delivery.
What payment methods do you accept?
We accept: Credit Card and Paypal.

I have a looot of followers on Instagram, can we do a collab 🙂 ?
That would be cool! E-mail us at support@wepop.store or DM us on Instagram.
How can I contact you?
You can send us an e-mail at support@wepop.store. Or chat with us on Facebook or Instagram. We’ll get back to you quickly!

Shop on Wepop.store now!